Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
The Tenancy Plus support program can help you stay in housing.

About Tenancy Plus

Tenancy Plus used to be known as the Social Housing Advocacy Support Program (SHASP).

Tenancy Plus aims to prevent homelessness and support renters to stay in housing.

Community housing renters on the Victorian Housing Register are also eligible for help from Tenancy Plus.

Tenancy Plus support providers will work with you to create a support plan that is tailored to your needs and goals.

Support providers can also connect you to a range of other support services in your local area.

To find out more, contact your local housing office or contact a Tenancy Plus support provider.

Tenancy Plus support providers


Tenants Victoria

Phone: 1800 068 860.

Metropolitan Melbourne

Bayside Peninsula (excluding Frankston) and Inner and Middle South

Launch Housing

Phone: 8598 1188

Brimbank Melton, Hobsons Bay and Wyndham

Salvation Army Social Housing and Support Network: SASHS Western

Phone: 9312 5424

Greater Dandenong, Casey and Cardinia

Wayss Ltd

Phone: 9791 6111

Inner Eastern Melbourne

Uniting Vic Tas Housing 

Phone: 9051 3000 (ask for 'intake')

North Eastern Melbourne and Hume Moreland

Launch Housing

Phone: 9466 0100 or 1800 834 125 (free call)

Outer Eastern Melbourne

Uniting Vic Tas Housing

Phone: 8870 4030

Southern Melbourne and Frankston

Wayss Ltd

Phone: 9781 0898

Western Melbourne

Wombat Housing and Support Services

Phone: 8327 7222 or 1800 887 775 (free call)

Regional Victoria


Bethany Community Support

Phone: 5278 8122

Central Highlands

Child and Family Services (Ballarat)

Phone: 5337 3333


Quantum Support Services

Phone: 1800 243 455 (free call)

Goulburn and Ovens Murray

Beyond Housing

  • Phone - Seymour: 5735 2000
  • Phone - Shepparton: 5833 1000
  • Phone - Wangaratta: 5722 8000
  • Phone - Wodonga: (02) 6055 9000

Loddon and Mallee

ARC Justice – Housing Justice

  • Phone - Bendigo: 5445 0990
  • Phone - outside Bendigo: 1800 450 990 (free call)

Haven Housing Services

  • Phone - Mallee:5018 4215

Western District

Brophy Family and Youth Services

Phone: 5561 8888