If you receive Services Australia (Centrelink) payments, you can give us permission to ask Services Australia to send us your household and income details using Centrelink Confirmation eServices. We can then use this information to work out your weekly rent.
The service can provide us your current information any time about:
- Amounts being deducted from your Centrelink payments
- The number of children included your family payments assessment, and the percentage of care for each child
- Any other income and assets you have told Centrelink about
- Your current residential address
- If you have a partner.
Using Centrelink Confirmation eServices
Public housing renters
Everyone in your household who receives Services Australia payments and uses Centrelink Confirmation eServices can give us permission to get income and assets information directly from Centrelink.
We will use this information to work out your rent. You only need to contact us when things change.
Any member in your household who uses the service does not have to provide documentation for rent assessment
You don't have to use this service.
We will contact you twice a year to check the income information of household members that don't want to or can't use Centrelink Confirmation eServices so that we can calculate your household rent.
Victorian Housing Register applicants
If you have lodged a Victorian Housing Register application, the information will be used to assess your eligibility for social housing.
Any member in your household who uses the service does not have to provide documentation for Victorian Housing Register application assessment. However, they will still need to sign the Victorian Housing Register Centrelink Consent form (Word).
You only need to contact us when things change. You don't have to use this service. For more information contact your local housing office.
Registering for Centrelink Confirmation eServices
You may already be registered for Centrelink Confirmation eServices. If you're not sure, your Housing Services Officer can check for you, or you can register for Housing Vic Online Services and update your consent.
Alternatively, you can complete the Authority for Centrelink to release information to Homes Victoria (Word)
Our forms and guides are available to download or access electronically.
If you need to use the form, you can give the form to your local office.
To stop using the service, complete the Centrelink (CCES) withdrawal of consent form (Word).
What if I don't use Centrelink Confirmation eServices?
If you are 18 years and over and don't use this service, we will contact you to ask you for documents so we can do a rent assessment for you.
You can provide your income documents online via Housing Vic Online Services. If you need to you can submit an application for rental rebate to your local office with the following documents:
- Centrelink Income statement (no more than two weeks old)
- 13-week gross wage statements from your employer (if you have one)
- A statements of assets, including eight weeks of your most recent bank statements
- Details of any other assets or investments you have.
These documents must be current.