Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
The Tenancy Plus support program can help you stay in housing.

About Tenancy Plus

Tenancy Plus used to be known as the Social Housing Advocacy Support Program (SHASP).

Tenancy Plus aims to prevent homelessness and support renters to stay in housing.

Community housing renters on the Victorian Housing Register are also eligible for help from Tenancy Plus.

Tenancy Plus support providers will work with you to create a support plan that is tailored to your needs and goals.

Support providers can also connect you to a range of other support services in your local area.

To find out more, contact your local housing office or contact a Tenancy Plus support provider.

Statewide advisory support

Tenants Victoria
Tenants Victoria offers free and confidential advice for people renting residential accommodation in Victoria.  This includes renters in private rentals and in public housing.

Phone: 1800 068 860

Tenancy Plus support providers

Metropolitan Melbourne

Bayside Peninsula (excluding Frankston)

Launch Housing

Phone: 03 8598 1188

Brimbank Melton (including Hobsons Bay and Wyndham)

Salvation Army Social Housing and Support Network: SASHS Western

Phone: 03 9313 4700 or

Phone: 03 9312 5424

Southern Melbourne (Greater Dandenong, Casey and Cardinia, and Frankston)

Wayss Ltd

Phone: 03 9791 6111

Inner Eastern Melbourne

Uniting Vic Tas Housing 

Phone: 03 8870 4030 (ask for 'intake') or

Phone: 03 8870 4030

North Eastern Melbourne and Hume Moreland

Launch Housing

Phone: 03 9466 0100 or 

Phone: 1800 834 125 (free call)

Outer Eastern Melbourne

Uniting Vic Tas Housing

Phone: 03 8870 4030

Western Melbourne

Wombat Housing and Support Services

Phone: 03 8327 2222 or

Phone: 1800 887 775 (free call)

Regional Victoria

Barwon

Meli (formerly Bethany Community Support)

Phone: 03 5226 8900

Central Highlands

Child and Family Services (Ballarat)

Phone: 1800 692 237

Gippsland (Inner and Outer)

Quantum Support Services

Phone: 1800 243 455 (free call)

Goulburn and Ovens Murray

Beyond Housing

Loddon and Mallee

ARC Justice – Housing Justice

Haven Home Safe

Wimmera South West (Warrnambool City and Shires of Moyne, Corangamite, Glenelg, and Southern Grampians)

Brophy Family and Youth Services

Phone: 03 5561 8888 or

Phone: 1300 276 749 (free call)