Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
Keep yourself and your family safe from fire by ensuring you have a working smoke alarm installed in your home.

Smoke alarms

You should check your smoke alarm each month. Press the button at the centre of the smoke alarm until you hear 'beep, beep, beep'.

If your alarm doesn't beep or you have another problem with a smoke alarm, contact the Housing Call Centre on 13 11 72 as soon as you can.

The smoke alarm information fact sheet explains the function of the smoke alarm, as well as how to test and clean it.

Download the smoke alarm fact sheets

Fire sprinklers

In the event of a fire in your home, the sprinkler will activate and release water to reduce the fire until help arrives.

Don't hang things from the sprinklers. If it is damaged, the sprinkler may cause water damage to the property and your household items.