Do not pay a bond until your loan is approved. We cannot refund the bond amount once it's been paid to the landlord or agent (except in special cases).
To find out if you are eligible, see Bond loan eligibility.
When should I apply?
Apply after your landlord or estate agent has approved your application to rent a particular property. You cannot apply before.
How do I apply?
Fill in an application for a bond loan (.docx)
Only one bond loan application form is needed for a property. Each member of your household applying for the bond loan must agree to repay the loan and take part in any legal proceedings about returning the bond money.
If more than three household members are applying, fill in an Additional bond loan applicants form (.docx) as well.
They must fill in the section in the application about the property you will rent.
If your landlord does not use a real estate agent, they must also confirm they own the property or give us permission to check this with the local council.
What happens next?
We will tell you when your loan is approved. You can collect your bond loan voucher from your local office. You will need to provide photo identification to pick up the voucher.
This voucher acts as a lodgment form and is to be provided to your agent or landlord who will use this to lodge the bond with the Residential Tenancies Bond Authority. If you are unable to attend in person to collect your voucher please contact your local office to arrange alternative methods .
If your bond loan is declined
If you are unhappy about our decision, you have the right to appeal. See Appeal a decision for more information.
What if I need help?
Give us a call on 1300 650 172 (local call in Victoria) or (61 3) 9096 0000
Visit your local office.