Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
If your household or circumstances change, it is important that you contact us.

We may need to update your housing application or tenancy details. You can tell us by contacting your local office.

Victorian Housing Register applications

Once you put in an application it is very important you tell us if your circumstances change, if you have found other accommodation or if you move.

If we can't contact you, your name may be taken off the register.

If you need to change your:

  • Address

  • Contact details

  • Household members

  • Preferred area you would like to live in

Update your application by filling in the Change of application details form (.pdf). There is also an accessible version of the Change of application details form (.doc).

Public Housing tenants

We need to keep your household information up to date so that you pay the correct amount, we know the correct size of home for your household and that we can contact you if needed. It is important that you contact your local office as soon as your circumstances change, you may be required to fill in a rebate application if your household or income has changed.