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In late October and November 2020, the Department of Health and Human Services will be surveying 3,500 residents across the state.

We are seeking the views and thoughts of people living in public housing across Victoria. The survey will ask residents of public housing what they think about their housing, their feelings of safety and security, connection to their neighbourhood and community diversity. The survey will be the largest survey of public housing residents in the country.

We have engaged McNair yellowSquares, a market survey company with previous experience in surveys of public housing residents, to undertake the work on our behalf.

The evidence is increasingly clear that better engagement, involvement and participation of residents is not a nice-to-have – it is core business.

The survey findings will be used to plan better services in the future and engage with residents on what issues matter the most to residents and the community.

You can access the Public housing resident survey 2020 information (Word) and the Public housing resident survey 2020 frequently asked questions (Word) with important information about the survey.

Frequently asked questions about the survey are available in the following 4 translated languages: 

Got a question about the survey? Email

The survey will finish in early 2021.