Safety alert for Vulcan Heritage gas heaters

Last updated: 3 April 2018

If you have one of these Vulcan Heritage gas heaters in your home, do not use it until it has been checked.

Vulcan heritage gas heater that needs to be tested

We have been advised that a model of gas heater installed in some our public housing properties has had its certification suspended.

The Australian Gas Association and Energy Safe Victoria have suspended the certification for the Pyrox and Vulcan 48 Series space heaters until further notice. These heaters have been withdrawn from sale in Australia.

Tests indicate that, under certain conditions, the heater can produce unsafe levels of carbon monoxide.

We are working with Energy Safe Victoria and putting plans in place for properties with this model of gas heater installed.

We are providing temporary heating for public housing tenants with this heater. We will be testing the Vulcan Heritage gas heaters and making their replacement a priority.

If the heater in your public housing home matches the photo or you are worried about your heater, please contact the Housing Call Centre on 1800 148 426 (free call).

Energy Safety Victoria has more information on the Vulcan Heritage gas heaters on their website. They also have details on how people not living in public housing can organise a heater test.

Carbon monoxide is an odourless, colourless gas that may affect your health if you breathe it in. Symptoms can include tiredness, shortness of breath, headaches, dizziness, nausea, weakness, confusion or chest pain.

If you have any of these symptoms, see your doctor or contact NURSE-ON-CALL on 1300 60 60 24 (24 hours a day). In an emergency, call 000.

More information about the health and safety issues of gas heating is on our Better Health Channel website.

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