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ContactLiving in housing
This section is a guide for tenants to let you know about what services the Office of Housing provides and how we manage rental housing. It also looks at your responsibilities as a tenant and our responsibilities as a landlord.
Rights and responsibilities
As a tenant of an Office of Housing property you are expected to observe the right and responsibilities outlined in your tenancy agreement. This includes how you look after your property, being a good neighbour and the types of changes you need to let us know about.
Rent
Every person living in public housing must pay rent. Find out more about the types of rent, how rent is calculated, what to do if your household income changes, how you can pay your rent and what to do if you are finding it difficult to pay your rent.
Maintenance and improvements
The Office of Housing is required to keep our properties in good condition and as the tenant you are required to complete smaller more routine maintenance. Find out how to report maintenance issues, how long repairs will take and how you can make modification's to your home.
Support services
There are a number of support services available to tenants who need help. This includes financial assistance to buy household goods such as fridges, and concessions for tenants who wish to particiation in government funded training and courses.
Moving, buying, transferring
After becoming a public housing tenant your circumstances may change, which means your housing needs may also change. There are a number of options available for tenants who would like to move, buy or transfer.
Employment and training
The Public Tenant Employment Program (PTEP) helps public housing tenants to develop skills through education and training with a focus on improving employment potential.
Getting involved
The Office of Housing is committed to increasing opportunities for public tenants to contribute to decisions affecting their living environment.
You and your home
The information contained within the Living in Housing section of this website can be found in the You and your home booklet. This booklet provides public housing tenants with information about the services we provide and how we manage rental housing. It also looks at responsibilities as a public tenant.
