Fire safety for public housing tenants

Last updated: 3 November 2014

Keep yourself and your family safe from fire by ensuring you have a working smoke alarm installed in your home.

We have some tips on how to stay safe when you are cooking or when you have heaters, cigarettes or candles burning. There is also advice on how to safely evacuate from a burning building or room.

Download the fire safety and evacuation information from our departmental website.

Home fire safety advice

Our Fire Risk Management Unit has developed fact sheets that explain the fire protection equipment installed in your home and fire safety information to keep you safe from fire. These fact sheets are available in 10 languages (including English).

Smoke alarm fact sheets

The smoke alarm information fact sheet explains the function of the smoke alarm, as well as how to test and clean it.

If you have a problem with a smoke alarm, contact the Housing Call Centre on 13 11 72 as soon as you can.

Fire sprinkler fact sheets

In the event of a fire in your home, the sprinkler will activate and release water to reduce the fire until help arrives.

The fire sprinkler information fact sheets explain how to avoid damaging the equipment. If it is damaged, the sprinkler may cause water damage to the property and your household items.

You can download all the fire protection equipment fact sheets from our departmental website.

Public housing tenants' guide to Victorian Emergency Services (video)

We developed a video about Victorian emergency services:

  • Fire brigades (Metropolitan Fire Brigade and Country Fire Authority)
  • Ambulance Victoria
  • Victoria Police and Crime Stoppers Victoria.

Learn about:

  • How to call Triple zero (000) in an emergency – such as a fire in your home or medical emergency
  • When and how to contact Crime Stoppers
  • How to test your home smoke alarm
  • What to do if there’s a problem with your smoke alarm (Contact the Housing Call Centre on 13 11 72)
  • Some of the major causes of fire in your home.

The video is also available in Arabic, Simplified Chinese, Somali and Vietnamese.

Watch the guide to Victorian emergency services on our departmental website.

Bushfire information for tenants

To prepare yourself and your family for the coming Bushfire season, read the Bushfire information for tenants brochure (.doc).

The Country Fire Authority has information to help you plan and prepare for bushfires.

More information

To learn more about fire safety, visit:

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