Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
On days of extreme heat, we may declare a Heat Health Alert. When this happens, we convert some of the community facilities we operate into 'cooler places'.

On days of extreme heat, we may declare a Heat Health Alert. When this happens, we convert some of the community facilities we operate into 'cooler places'.

Cooler places are air-conditioned drop-in centres that give tenants and residents relief from the hot weather.

Cooler places are particularly for elderly and vulnerable people who may not have other ways to deal with the heat.

For more information on cooler places, contact your local office.

You can see if there are any heat health alerts on our Health website.

Follow these tips on how to stay safe in hot weather.