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Contact us
Department of Human Services - Housing
Address
50 Lonsdale Street
Melbourne, Victoria
Australia 3000
Phone
Telephone: 1300 650 172 (local call fee within Victoria, except mobile phones)
International: +61 (3) 9096 0000
Interpreter service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
TTY users - phone 13 3677 then ask for 1300 650 172
Speak and Listen users - phone 1300 555 727 then ask for 1300 650 172
Email: Housing@dhs.vic.gov.au
Making a complaint
Anyone wishing to provide feedback or to make a complaint, comment or suggestion is encouraged to contact the Team Leader at their local housing office or their Housing Services Officer.
If your complaint cannot be resolved by your local housing office you should contact the general complaints line on 1800 155 743.
Web Site feedback
If you're having difficulty using the Department of Human Services - Housing web site, please send us a detailed description of the problem and we'll try to help. The Department of Human Services - Housing website coordinator can only assist with web-related problems.